๐Ÿ”ฎ VivaraAI

Terms & Conditions

Effective date: May 2026

Effective date: May 2026 Vivara Intelligence Private Limited, Bengaluru, India

1. WHO WE ARE

VivaraAI is an artificial intelligence platform that delivers personalised astrological insights โ€” including palm readings, Kundali analysis, chakra assessments, and horoscope interpretations โ€” through a conversational AI named Enaya. We do not employ or connect you with human astrologers. Every interpretation you receive is generated entirely by AI.

2. ACCEPTING THESE TERMS

Using the app means you accept these Terms. If you disagree with any part, stop using the app immediately.

3. WHO CAN USE THE APP

You must be 18 or older. By using VivaraAI, you confirm this. The app is intended for personal use within India.

4. YOUR ACCOUNT

You register with your Google account via Google Sign-In. You are responsible for all activity under your account. Do not share your login details. You may hold only one account โ€” registering multiple accounts is not allowed.

5. NATURE OF OUR SERVICE

Everything Enaya tells you is generated by AI. Astrological interpretations are for self-reflection and entertainment. They are not a substitute for professional medical, psychological, legal, or financial advice. Do not rely on them for major life decisions.

Emergency notice: If you are in crisis or danger, call emergency services immediately. Enaya cannot help in emergencies.

6. PAYMENTS

Certain features require a paid subscription or per-session credit. All payments are processed through our third-party payment partners. Your payment details are never stored on our servers.

7. REFUNDS

A refund may be considered if a verified technical failure on our side prevented you from accessing a service you paid for. Requests must be raised within 24 hours. Approved refunds are credited to your in-app wallet. Sessions that were delivered โ€” even partially โ€” are not eligible for refunds.

8. WHAT YOU MUST NOT DO

9. INTELLECTUAL PROPERTY

All content, branding, AI models, and technology on VivaraAI belong to us. You may not reproduce or distribute any part of the platform without our written permission.

10. LIMITATION OF LIABILITY

Our liability is capped at the amount you paid for the specific service that caused the issue. We are not liable for any outcomes, decisions, or losses connected to astrological content generated by AI.

11. ACCOUNT SUSPENSION

We may suspend or remove your account if you violate these Terms, provide false information, or engage in conduct harmful to the platform or other users.

12. CHANGES TO THESE TERMS

We may revise these Terms at any time. We will notify you through the app. Continuing to use the app after a revision means you accept the updated Terms.

13. GOVERNING LAW

These Terms are governed by the laws of India. Disputes shall be resolved by arbitration in Bengaluru, Karnataka, under the Arbitration and Conciliation Act, 1996.

Questions: support@vivara-ai.com